Privacy
Last updated: 10 October 2026. Dibs is a private booking assistant run by an individual for a small group of friends. It is not a commercial service.
Questions: admin@dibs-book.online.
What we collect
- Your phone number (and Telegram ID, if you use Telegram) — stored only as a one-way hash, so we can recognise you. The raw number (and your Telegram ID) are never written to our records — they're kept encrypted and erased when you leave. We also derive your country from the number's prefix (e.g. +34 → Spain) — only the country code is kept, and only the admins see it.
- The booking messages you send — to understand and act on your request.
- Voice notes you send — turned into text by Google's AI so we can understand your request. The audio isn't kept once transcribed; only a note we couldn't understand is held for up to 24 hours to fix the problem, then deleted.
- Your gym login — if you ask Dibs to book for you, your gym username and password are stored encrypted and used only to log in to that gym on your behalf: to book, and to check your bookings are still in place.
- Booking history — a record of each booking we attempt for you (date, time, venue, outcome and reference), kept until you delete your data — to run the service, measure reliability, and, in future, to bill for successful bookings. It is tied to a hashed ID, not your phone number.
- How you use Dibs — which features you use and how often, tied to your hashed ID. Deleted after 90 days.
How we use it
Only to book the courts and classes you ask for, to check those bookings are still in place, and to message you about them. We do not sell, share, or use your data for advertising. We do not contact you for anything you didn't ask for.
So the service stays reliable, Dibs also sends its two administrators a short service alert by Telegram when a booking fails or an invite needs approval — it carries your first name and the booking or invite status, never your number.
Where it lives
On a single private server, encrypted at rest. If you message us on WhatsApp your messages are carried by Meta, and on Telegram by Telegram — each under their own terms, and (like most messaging apps) on servers outside Europe.
Voice notes are sent to Google (in the US) purely to transcribe them into text; Google does not use them to train its models.
Who else sees your data
Dibs can't book a court on its own. Here is every other company involved, and what each one sees.
- Your gym or club — Dibs logs in as you and books in your name, so the club sees the booking exactly as if you had made it yourself.
- Meta (WhatsApp) and Telegram — whichever one you message us on carries your messages, under their own terms.
- Google — its Gemini AI reads the text of your booking messages so Dibs can work out what you want, and its speech service turns your voice notes into text. Nothing is kept once your request has been understood.
- IPRoyal — some clubs block connections from our server, so for those clubs the booking connection is routed through IPRoyal's network instead. They carry the connection; they cannot read what is inside it.
- Anthropic — when a booking goes wrong, a Claude sandbox helps us work out why. It sees a stand-in ID instead of you and the details of the booking itself, and it is all deleted within seven days.
- GitHub — where Dibs' code lives, along with those diagnostic notes once the stand-in ID can no longer be traced back to anyone.
- IONOS — the Spanish data centre that hosts the server your data sits on.
- OpenStreetMap — if you tell Dibs the area you live in, we look that place up with OpenStreetMap, rounded to about a kilometre and with nothing attached to say it is you.
Deleting your data
Message DELETE MY DATA to Dibs on WhatsApp or Telegram at any time and everything we hold about you — your hashed number, saved logins, and bookings — is erased.
Exception: if we have ever charged a fee for a booking, we keep that booking's record as a financial record (legally required) even after you delete your data — everything else is removed.
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